Shipping and Return Policy

Return Policy

The Sinai Shop accepts returns and exchanges with the original receipt within 14 days of purchase to the original form of payment. Products will only be accepted if returned in brand new condition, unused and unworn. Packaging must be unopened and without any damage. Gift cards cannot be returned.

Shipping Policy

At this time all items which are ordered from The Sinai Shop require pick up at Mount Sinai Hospital.  

If you are staying at the hospital we will deliver to your hospital room.  Please specify your hospital room number upon checkout.

All shipping charges and any associated fees are the responsibility of the customer.